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Communication

The Architecture of Great Storytelling

Dave Gillespie.
Dave Gillespie
Corporate Communication
References
communiacation

The Architecture of Great Storytelling

Why structure is a leadership skill under pressure

Most leaders are aware that storytelling matters. But research suggests far fewer understand why some messages land and others disappear the moment they’re delivered.

You’ve probably seen the difference:

A CEO speaks and the room leans in.
A strategy presentation creates alignment instead of debate.
A change message brings clarity rather than anxiety.

That isn’t the speaker’s personality and it isn’t about confident delivery. It’s primarily down to structure.

Why structure matters more than style

Under pressure, people don’t process information logically first.

They process it emotionally.

Research in cognitive psychology shows that when people are faced with uncertainty, complexity, or overload, attention narrows and working memory drops. Poorly structured messages become harder to follow, easier to misinterpret, and quicker to dismiss.

In Thinking, Fast and Slow, Daniel Kahneman explains that when cognitive load increases, the brain defaults to fast, intuitive thinking. In these moments, clarity matters more than detail and how information is presented matters more than how much.

This is why structure is not a communication “nice to have”. It’s a leadership requirement.

Why some ideas stick, whilst others vanish

Research highlighted in Made to Stick by Chip & Dan Heath shows that ideas survive when they are:

  • easy to mentally organise
  • emotionally engaging
  • and simple enough to hold in working memory

Structure gives ideas a shape the brain can recognise and remember.

It reduces cognitive effort and helps people make sense of what they’re hearing. Especially when stakes are high.

This becomes even more critical during moments of change. Harvard Business Review research consistently shows that in periods of uncertainty, people don’t just look for information, they look for sense-making. Leaders who communicate with structure help people feel oriented rather than overwhelmed.

In short: structure helps people think clearly when it matters most.

The hidden architecture behind powerful leadership communication

Communication expert Nancy Duarte analysed thousands of influential speeches and presentations, from TED Talks to boardroom briefings, and found that the most effective leaders rely on a small number of repeatable narrative structures.

They may not label them.
They may not teach them.
But they do use them consistently.

Once you learn to see these structures, you notice them everywhere:

  • town halls
  • investor updates
  • strategy presentations
  • leadership conversations under pressure

Below are six of the most effective and most usable storytelling structures for leaders.

1. In Medias Res — Start in the middle

Instead of beginning with background, you begin inside a moment of tension.

Not:

“Let me explain how we got here…”

But:

“I was in the boardroom when the numbers appeared…”

The brain wakes up when something is already happening. Emotional engagement comes first. Context can follow.

Use it when: you need attention fast.

2. Sparklines — What is vs what could be

This structure moves back and forth between:

  • today’s reality
  • tomorrow’s possibility

The contrast creates urgency and direction. It makes the gap felt, not just understood — a pattern Duarte found repeatedly in transformational leadership communication.

Use it when: you’re asking people to change.

3. Nested Loops — Stories inside stories

You open one story…
pause it…
tell another…
then return to the first.

This allows complex ideas to be absorbed emotionally, not just intellectually — helping people stay engaged while meaning builds.

Use it when: explaining complexity.

4. False Start — Start in the wrong place

You begin with a belief your audience likely shares — then overturn it.

“We thought it was a skills problem…
…but it wasn’t.”

Insight is more persuasive than instruction. People remember what changes their thinking.

Use it when: challenging assumptions.

5. Converging Ideas — Separate threads, one truth

You run multiple threads in parallel — a market signal, a business challenge, a personal or team moment — then bring them together in one conclusion.

The message feels inevitable rather than imposed.

Use it when: aligning people behind a major decision.

6. Petal Structure — One idea, many angles

You return to the same core idea through multiple examples, each revealing a different facet.

Repetition through variation builds belief — a principle supported by cognitive and learning science.

Use it when: the message truly matters.

Why this matters for leaders

The most effective leader knows that communicating a message isn’t just about what they say but how people experience what they say.

Structure helps to:

  • reduce cognitive load
  • build trust
  • create clarity under pressure

And when people feel clarity and trust, they follow.

👉 RISE members can download the “6 Story Telling Structures” & “The Narrative Builder” Flashcards to refer to when preparing to land your next key message.

References & further reading

  • Nancy Duarte — Resonate: Present Visual Stories that Transform Audiences
  • Chip & Dan Heath — Made to Stick: Why Ideas and Others Die
  • Daniel Kahneman — Thinking, Fast and Slow
  • Harvard Business Review — Amid Uncertainty, Communicate with Intention

References

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