Inspire Your Mind
Exclusive live sessions to learn, grow & connect
Join our regular interactive coaching sessions designed to give you a competitive edge. Learn directly from our expert coaches & industry leaders. Leave with insights you can apply immediately.
Our next session
How to build an exceptional customer focused culture
Join Sally Earnshaw to uncover the secrets of exceptional service cultures. Gain tools to embed customer-first leadership and drive long-term success.
How to build an exceptional customer focused culture?
Ask 500 leaders if customer service is on their strategic agenda and most will say yes. But ask those same leaders what it is about the culture of top-performing service brands that allows them to consistently lead the rankings, and the answers become far less clear.
This interactive session will be led by Sally Earnshaw, Leadership Energy expert, boosting focus, edge & impact. You’ll take away from this session:
- Key cultural drivers that set apart the world’s best service brands
- Practical insights into aligning leadership actions with customer-first outcomes
- A roadmap for embedding customer focus into everyday decision-making
How you'll benefit
This workshop will give you clarity on what makes service excellence sustainable over time. By understanding where to direct your leadership focus, you’ll be able to shape a culture that not only prioritises customers but also delivers long-term loyalty, stronger performance, and a competitive edge.
Inspire Your Mind
Interactive sessions to learn, grow & connect
Join our exciting workshops live every month to find inspiration, growth and connection within our RISE network.
Our next session
How to build an exceptional customer focused culture
Join Sally Earnshaw to uncover the secrets of exceptional service cultures. Gain tools to embed customer-first leadership and drive long-term success.
How to build an exceptional customer focused culture?
Ask 500 leaders if customer service is on their strategic agenda and most will say yes. But ask those same leaders what it is about the culture of top-performing service brands that allows them to consistently lead the rankings, and the answers become far less clear.
This interactive session will be led by Sally Earnshaw, Leadership Energy expert, boosting focus, edge & impact. You’ll take away from this session:
- Key cultural drivers that set apart the world’s best service brands
- Practical insights into aligning leadership actions with customer-first outcomes
- A roadmap for embedding customer focus into everyday decision-making
How you'll benefit
This workshop will give you clarity on what makes service excellence sustainable over time. By understanding where to direct your leadership focus, you’ll be able to shape a culture that not only prioritises customers but also delivers long-term loyalty, stronger performance, and a competitive edge.
Change your perspective
Immerse yourself in a different topic every month and gain fresh, practical insights and inspiration to apply to your own leadership journey.
Integrate new habits and strategies into your daily routine, learn and share with others to grow, connect and evolve.
Each online session includes an opportunity to submit questions beforehand, plus a live Q&A session at the end.
Coming up
How to build an exceptional customer focused culture
Join Sally Earnshaw to uncover the secrets of exceptional service cultures. Gain tools to embed customer-first leadership and drive long-term success.
How Are You Showing Up?
Find out how your natural temperament shapes the way you think, lead, and connect. Gain powerful self-awareness and actionable insights to improve communication, strengthen relationships, and elevate your impact.
Are you being R.E.A.L?
Great communication starts with being REAL. Join Dave Gillespie as he gives a masterclass in business storytelling the REAL way.
Missed a Session?
Our workshops will be available for 3 months for you to catch up if you can't make it live.
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